01 Quality warranty
Within 15 days after the customer signs for the product, if any malfunction occurs, it can be replaced for free with products of the same model and specification after being tested and confirmed by the Gaode Zhigan after-sales center; Within one year from the customer's receipt of the product, if there is a non human caused functional malfunction, the customer can enjoy free repair services after testing and confirmation; Battery, charger, wire and other accessories, with a warranty period of 6 months; We provide paid repair services for faulty products that are within the warranty period but do not meet the warranty conditions and products that exceed the warranty period.
02 Warranty scope
All products purchased from authorized agents of Huofeng Technology, official sales outlets and channels of Huofeng Technology, and sales departments of Huofeng Technology can enjoy after-sales service.
03 After sales response
After sales customer service implements the "013 Quick Response" policy, with 0 indicating a response within 8 hours of the same day, 1 indicating a preliminary analysis within 1 working day, and 3 indicating a preliminary solution within 3 days.
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Quality warranty
Warranty scope
After sales response